Refund and Return policy

REFUND AND RETURN POLICY

Return Window: We accept returns within 30 days of delivery. Items must be in the same condition as received, in original packaging, with proof of purchase.

Partial Refunds: Partial refunds may be granted for: opened vinyl records, CDs, or cassette tapes; items not in original condition; or items returned more than 30 days after delivery.

Sale Items: Only regular-priced items are eligible for refunds. Discounted or sale items are non-refundable.

Exchanges: We accept exchanges for the same item only, subject to stock availability. Contact us to arrange an exchange.

Restocking Fee: A 15% restocking fee applies to all returns.

Return Shipping: Return shipping costs are the buyer's responsibility. We recommend using a trackable shipping method.

Refund Processing: Once your return is received and inspected, your refund will be processed to your original payment method within 5–10 business days.

Questions? Contact us at support@vintagerecordstore.com